Tech Support Merchant Accounts for Businesses in Canada, India, US, and the UK
Technology is growing and advancing faster than ever before and from the Microsofts and Apples of the business world to start-ups and small businesses, the need for tech support service providers – especially remote tech support – is growing as well. In a 2015 report, it was found that in the US alone the total annual revenue for the tech support industry had reached $4.7 billion with remote tech support accounting for nearly half ($2.3 billion) of those earnings.
Outsourcing tech support has become a major industry and yet banks and merchant service providers are hesitant to work with these businesses. In fact, ever since the FTC’s 2012 investigation in which many online tech support companies were fined and/or shut down, US banks simply won’t provide payment processing services to businesses that provide online tech support.
Why are Tech Support Businesses Considered High Risk?
Tech support services – especially remote tech support – are generally considered high risk businesses by banks and merchant account service providers. There are several reasons for this high risk classification including:
- Remote tech support payment transactions are almost always Card Not Present (CNP)
- Increased likelihood of chargebacks – both fraudulent and legitimate
- Many remote tech support call centers operate in countries other than that of their customers
How Can Tech Support Providers Benefit from a Merchant Account?
Securing a merchant account that allows tech support providers to accept credit card, debit card, and eCheck / ACH payments offers a number of benefits:
- Option to accept payments by phone (MOTO), online, or in person
- Chargeback / fraud protection
- Ability to set up automated recurring billing
- Receive funds faster
High Risk Pay Solution Can Get You the Tech Support Merchant Account You Need
Do you operate a tech support call center in Canada, India, the US, or the UK? Our merchant services experts have helped IT companies like yours increase sales by enabling them to accept credit card, debit card, and even eCheck / ACH payments online. To learn more about our tech support merchant account service options, give us a call us at 855-736-6460 or click here to request information online. Or, if you’re ready to get started, you can apply online for free.